Ideal for people with some degree of hearing loss, the Captioned Telephone, or CapTel, works like any other telephone with one important addition: It displays every word the caller says throughout the conversation. CapTel phone users can listen to the caller, and can also read the written captions in the CapTel’s bright display window. How does it work? You dial the other person’s number, exactly the same way as with any other telephone. As you dial, the phone automatically connects to a free captioning service. When the other party answers, you hear everything they say – just like a traditional call. The captioning service transcribes everything they say into captions, so you can read it too.
The way you see captions on incoming calls depends on which CapTel model you use. With some models, people call your number directly like any other phone call. With other models, callers dial the captioning service first and enter your phone number. Find the model that works best for you at our website today!